Legal
Privacy Policy
Last updated: May 2026
1. Introduction
Dollar-BD Exchange (dollarbdexchange.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
- Personal details: name, email, phone number
- Transaction information: amounts, payment methods
- Technical data: IP address, device information
- Account activity and order history
3. How We Use Your Information
- To provide and improve our services
- To process and verify transactions
- To ensure account security and prevent fraud
- To communicate with you about your orders
- To comply with legal obligations
4. Information Sharing
- We do NOT sell your personal data to third parties
- We may share information with law enforcement if legally required
- Payment processors may receive necessary transaction details
5. Data Security
- All data is encrypted using SSL technology
- Secure database infrastructure
- Regular security audits and monitoring
- IP tracking for fraud prevention
7. Your Rights
- Right to access your personal data
- Right to request data deletion
- Right to close your account
- Right to update your information
8. Data Retention
- Account data retained while account is active
- Transaction records kept for 2 years
- Deleted accounts data removed within 30 days
9. Contact Us
For any privacy-related questions, please contact us via WhatsApp or email.