Legal

Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By using Dollar-BD Exchange (dollarbdexchange.com), you agree to these Terms of Service. Please read them carefully before using our platform.

2. Service Description

Dollar-BD Exchange provides:

  • USD Dollar Buy and Sell services
  • Gaming Top-Up services (Free Fire, PUBG, MLBB)
  • Digital Wallet services
  • Referral and Bonus programs

3. User Responsibilities

  • Provide accurate and truthful information
  • Keep your account credentials secure
  • One account per person/email is allowed
  • You must be at least 18 years old
  • Do not share your account with others

4. Transaction Terms

  • Accurate Transaction ID must be provided
  • We are not liable for incorrect information
  • Payment processed within maximum 1 hour
  • Exchange rates may change without notice
  • Minimum and maximum limits apply per order
  • All transactions are final once confirmed

5. Prohibited Activities

The following are strictly prohibited:

  • Submitting duplicate Transaction IDs
  • Creating multiple accounts
  • Fraudulent or fake payment proofs
  • Money laundering or illegal transactions
  • Attempting to manipulate exchange rates
  • Using the platform for illegal purposes

Violation will result in immediate account suspension.

6. Refund Policy

  • Refunds only for unprocessed orders
  • No refund after transaction is confirmed
  • Wrong account details provided by user are not our responsibility
  • Disputed transactions reviewed case by case

7. Gaming Top-Up Terms

  • Provide correct Player ID/UID
  • Wrong Player ID = no refund
  • Top-up delivered within 1 hour
  • We are not affiliated with game companies

8. Wallet Terms

  • Wallet balance cannot be withdrawn as cash
  • Bonus balance can only be sold
  • We reserve the right to freeze suspicious accounts
  • Minimum withdrawal amount applies

9. Referral & Bonus Terms

  • Bonus earned per completed transaction
  • Bonus can only be sold, not withdrawn
  • Fraudulent referrals will be disqualified
  • Bonus rates may change at any time
  • Admin reserves right to modify bonus system

10. Limitation of Liability

We are not liable for:

  • Internet connectivity issues
  • Third-party exchanger delays
  • Binance or payment gateway issues
  • Force majeure events
  • Losses due to incorrect user information

11. Account Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Cancel pending orders
  • Withhold funds in case of fraud
  • Ban users who violate terms

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the platform after changes constitutes acceptance.

13. Governing Law

These terms are governed by the laws of Bangladesh.

14. Contact Us